FAQ – Rhodes Airport Transfers
General Information
What services do you offer?
We provide private airport transfers, hotel transfers, and point‑to‑point transportation across Rhodes. All rides are operated by licensed and professional transfer partners.
How do I book my transfer?
You can book online through our website by selecting your route, choosing your vehicle, and completing the secure checkout process. Instant confirmation is included.
Is my booking confirmed immediately?
Yes — once your payment is completed, you receive an instant confirmation email with all transfer details.
Airport Pickup & Delays
What happens if my flight is delayed?
We monitor all flights in real time. Your driver automatically adjusts the pickup time based on your updated arrival.
Where will my driver meet me at the airport?
Your driver will be waiting at the arrivals hall holding a sign with your name. Full meeting instructions are included in your confirmation email.
How long will the driver wait for me?
Drivers wait up to 60 minutes after your plane lands. If you need more time, simply contact our support team.
Luggage & Vehicles
How many bags can I bring?
Each passenger may bring one suitcase and one carry‑on. If you have extra luggage, please select a larger vehicle during booking.
Are child seats available?
Yes — child seats and boosters are available upon request. Add them during checkout at no extra cost.
What types of vehicles do you use?
We offer modern sedans, minivans, minibuses, and premium vehicles operated by licensed transfer partners in Rhodes.
Payments & Pricing
What payment methods do you accept?
We support Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure payment options.
Are your prices fixed?
Yes — all prices are final, with no hidden fees. The price you see during booking is the price you pay.
Do I need to tip the driver?
Tipping is optional and not required, but always appreciated.
Changes & Cancellations
Can I change my booking?
Yes — you can modify your booking by contacting our support team. Changes are subject to availability.
What is your cancellation policy?
You may cancel your transfer according to our official Cancellation Policy page. Refund eligibility depends on the time of cancellation.
Safety & Legal Compliance
Are your drivers licensed?
Yes — we collaborate exclusively with licensed and professional transfer partners who meet all legal and safety requirements in Greece.
Is my personal data safe?
Absolutely. We follow GDPR guidelines and process your data securely. More details are available in our Privacy Policy.
Support & Contact
How can I contact support?
You can reach us 24/7 at: support@rhodes-airporttransfers.com or call +30 693 178 5388
Do you offer last‑minute bookings?
Yes — if a vehicle is available, you can book even last‑minute through our website.